What Our Customers are Saying

★★★★★
"I used Charles River Movers for a local moving job on Saturday, March 5th. The team arrived when they said they would; the movers were very courteous, really hustled and got the job done very professionally. They even offered to help me put my boxes in numerical order at the storage facility and load them into the unit before they left. I believe the team lead was Derek, and the others were Brandon and a third guy whose name I can't recall. If you can make a note of the team on a record somewhere, that would be great, as I most likely will need to do another move later this year and would be happy to work with this team again. Also, the gentleman who first gave me the quote (was it you Joe?) was extremely nice and thorough. Thanks for the good work.
Sincerely
."
- Liz Adler


★★★★★
"Dear Eric and Joe,
Thank you so much for being nice to me when others were not.  Yesterday was a very grueling day.
I really hope you can be my heroes today and have all that stuff loaded by 6:45 pm.  I so appreciate you being professional and flexible!  I hope you have a lovely weekend.  I hope the pickup/move goes smoothly tonight.  We are flexible with delivery on Monday so just let me know what time is good for you.
Again, thank you for being kind!  :) 
."
- Joseph Troy


★★★★★
"Mr. Joe Troy,
Your company did a small job for us yesterday. In my work experience over some 50+ years I found that all too often we heard of mostly the bad things we did so I'm a bit sensitive to that problem. Your team of Keith and Jon arrived early, did a quick, professional job and got the move done in a minimum of time. They were each cordial, businesslike and apparently well trained - easy to work with. Thanks for taking care of our little problem in such a fine manner."


- Brown Baldwin

★★★★★
"CRM came to the rescue for me in getting furniture I purchased on-line delivered and set up in my elderly aunt's public housing apt. when she had to dispose of what little furniture she had because of bed bugs. She lives in Waltham and I am six hours away in Philly. Most of the furniture was delivered by FedEx who left it at the door and they would not move it into her apt. The shipper of the new large couch would only take it into the apt. but not un-pack it or set it up. All of the six pieces arrived over four different days as separate items. CRM responded on short notice (within one hour of when I called to tell them FedEx had delivered) to carry up each shipment she could not get into the apt. in single pieces as they arrived so that they would not get stolen. They even drove by the apartment after hours to make sure FedEx did not leave it outside when they were late on a day when one of the items had not yet been delivered. They were super courteous, helpful, flexible and reasonably priced. Their service gave me the piece-of-mind that my aunt was being taken care of as well as possible. I would recommend them to anyone."
- N.D. Philadelphia PA

★★★★★
"This is the ONLY moving company that answers their phone /returns a call (NOT VM), even after regular business hours!!!! Not only that, they hooked up my TV,DVD so that I could unpack which is of course, extremely stressful, and the guys didn't have to even do that! I have moved multiple times.....once even called last minute (Friday @5pm...their trucks were in my driveway Monday @ 8:30)!!!! Those guys even had to take my front door off to accommodate my couch, rock stars, they are!!!! I would Never consider using anyone else, EVER!!!!."
- J. T.


★★★★★
"Gentlemen,
We cannot say enough good things about your team!  Our furniture was expertly wrapped and Sid and Israel were so pleasant, courteous and professional.  They assembled and placed everything perfectly!  What a wonderful team they are!
Thank you for taking care of us!!!!!!!!!!  :)  You're my first choice in movers - that's for sure!!!!
"
- Leanne Augeri


★★★★★
"This is a family business run by a really caring and honest guy. I've had great experiences with them whenever I've had occasion to and would recommend. They have a somewhat informal vibe but I enjoy that in this day and age. Moves are done efficiently and to spec. No complaints here."
- David Johnson


★★★★★
"We had a difficult move, despite the fact that it was a very short distance. The elevator at our new location is like one of the smallest and slowest in Boston. Nonetheless, the big things, such as desks, Conference Room table, filing cabinets all made it up to our 4th floor accommodations. Friendly guys, careful with our stuff. It was Labor Day Weekend, so finding a mover was difficult, but everything happens for a reason, I guess. Very satisfied and happy to recommend Charles River Movers"
- Daniel Kilbreth